Lion Garage (Bedlington) Ltd in Bedlington, England Open now

Reviews about Lion Garage (Bedlington) Ltd

• ★ ★ ☆ ☆ ☆

  2017-04-05, by Islam Shyha
  Initially, I was happy with how the staff is friendly although the price came much higher than expected. However, parts were not available from the garage's suppliers so I had to wait for another day. The garage kindly offered me a courtesy car which was old and nearly had no fuel. Although they said the fuel is low but I could not believe that a professional garage to give a car with less than 20p of fuel. I missed the close petrol station and the car could not drive for even 2 miles. I took off three stars, one for each of the following reasons: 1) Putting myself at high risk by giving me a courtesy car with none of braking light working. 2) Charging me for the petrol they put in their own car (although I left the car with much more petrol than I took it with) and time for fixing the problem they were part of although when I rang the grage for help they did not say there would be a charge for this and I already have full recovery so I could use it. 3) I raised all my concerns to the front desk when I collected my car and almost no response or apologies were given apart from "will let the team knows". John, Thank you for replying to my concerns however as I said earlier, why did not your staff mention about the charge when I called the garage? I could easily call my recovery which would not cost me anything? Secondly, I was expecting an explanation to these concerns from the management when I raised them but you only took time to reply when they become available to the public.